Recover Shift

Refund Policy

Last updated: September 26, 2026

60-day home trial

Try your AIRboots™ PRO at home for 60 days from the day they’re delivered. If they’re not right for you, contact us within those 60 days and we’ll refund you. You don’t need to keep the box, and they don’t need to be unused — we’d rather you actually tried them.

How to start a return

  1. Email help@recovershift.com with your order number.
  2. Within 24 hours we’ll reply with your return instructions.
  3. Send back both leg sleeves, the control unit and the power adapter, packed securely.

Please wait for our instructions before sending anything, so we can track your return and match it to your order.

Return shipping is on us

You don’t pay to send your AIRboots™ PRO back. We cover the return shipping cost and send you everything you need with your return instructions.

Refunds

We issue your refund within 5–10 business days of receiving your return, to your original payment method. Your bank may take a few extra days to show it. We refund the full price you paid — shipping was free, so nothing is deducted for it.

Damaged or faulty items

If your order arrives damaged or stops working, send us a photo or a short video. We’ll ship you a replacement free of charge — you don’t need to return the faulty unit first.

1-year warranty

Every AIRboots™ PRO is covered by a 1-year warranty against manufacturing defects. The warranty doesn’t cover normal wear of the sleeves and fabric, or damage caused by misuse, drops or opening the control unit.

Cancelling an order

If your order hasn’t shipped yet, email us and we’ll cancel it and refund you in full. Once it has shipped, the 60-day home trial applies instead.

Questions?

Email help@recovershift.com — a real person answers within 24 hours.

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